Set up email in the Outlook for Android app
If you're having trouble using the Outlook for Android mobile app, Open an in-app Outlook support ticket. If you have a work or school account that uses Microsoft 365 for business or Exchange-based accounts, there may be additional requirements set by your IT admin. For example, if you have a company-managed device, an on-premises Exchange server configured for basic authentication, or your company requires mobile app management for app protection. See the section Set up Outlook for Android with additional requirements below for specific instructions. |
Set up Outlook for Android for the first time
Open the Outlook for Android app on your Android device.
Select Add Account to add one of your existing email accounts, or Create New Account if you want to create a new Microsoft account.
If you select Add Account, enter your email address and follow the prompts to authenticate the account.
Outlook may detect and pre-select your email account. Tap Continue to add that account, or tap Skip this account to enter the email address of a different account, and then enter your password and follow the prompts.
If multi-factor authentication is enabled for your email account, follow the instructions to verify the account.
If you select Create New Account, follow the prompts to create the new Microsoft account.
Set up another email account in Outlook for Android
Open the Outlook for Android app on your Android device.
Open the Menu
, and then select Settings 
.Select Add Account to add one of your existing email accounts, or Create New Account if you want to create a new Microsoft account.
If you select Add Account, tap Add an email account, and then enter your email address or choose the option Add Google Account, and follow the prompts to authenticate the account.
If multi-factor authentication is enabled for your email account, follow the instructions to verify the account.
If you select Create New Account, follow the prompts to create the new Microsoft account.
Set up work/school accounts that have additional requirements
Some work and school accounts have additional security requirements before you can use Outlook for Android. If you're not sure which of these situations applies to your work or school account, talk to your Microsoft 365 admin.
Click on an expander to open it:
Need more help setting up Outlook for Android?
If you still need help setting up email using Outlook for Android, Open an in-app Outlook support ticket or tell us about your question in detail using the comment box below so we can address it in the future.
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