Interested in adding a cash drawer to your restaurant?
The Cash Management section on your device contains all of the cash drawer-related actions you'll need to manage the cash balance on a daily basis.
To get there, on the main menu on your POS, navigate to Cash Management and select Cash Drawers. Note that the Cash Management section is only visible to those with manager-level permission.
You will see any drawer that is active, open, or closed - along with who the drawer is locked to and its current expected balance. To learn more about the different states of cash drawers, see the article Cash Drawer States Overview.
During your shift, you'll be able to perform various actions. Below is a detailed look at each cash entry.
Cash transactions record orders paid for in cash. When the Cash button is selected on the payments page, it will automatically trigger the cash drawer to open for change.
The cash in function adds cash that is not associated with a transaction to the restaurant. Selecting the Cash In button adds cash to active and open drawers. The employee can enter a custom reason for the entry as a comment.
For example, a customer requests to exchange a dollar for four quarters. The employee would use the Cash In button to record the dollar in the drawer.
Cash collected is the amount of money an employee owes the restaurant (equivalent to the employee's cash sales). The Cash Collected button is used to collect cash in hand from a server and add it to the cash drawer.
To collect cash, do the following:
The cash out function is used to remove cash that is not associated with a transaction. Selecting the Cash Out button removes cash from active and open drawers. The employee can enter a custom reason for the entry.
For example, a customer requests to exchange a dollar for four quarters. The employee would use the Cash Out button to record removing the quarters from the drawer.
On the cash drawer screen, select the Cash Out button.
Select the Cash Out button again and enter a comment (comments are optional).
Select Okay.
Enter the amount removed from the drawer and select Done.
Note: Cash outs are not meant for paying others for goods or services. See Pay Outs for more information.
A tip out is used to remove cash from an active or open drawer to give tips or gratuities to employees.
On the cash drawer screen, select the Cash Out button.
Select Tip Out and select the server name from the drop-down. Add a comment if you choose, then select Okay.
Enter the amount being tipped out to the employee and select Done.
Pay outs are used to record when money is removed to pay someone for a good or service. Examples would be using petty cash to purchase supplies, pay someone who is coming in to do repairs, or pay for another good or service.
For more information on pay outs, pay out reasons, undoing pay outs and reporting on pay outs, see this Toast Central article, Pay Outs Overview.
Cash drops remove cash from an active or open drawer without closing it. This is a security feature for when a cash drawer has too much cash and allows you to drop a specified amount into a more secure location. If cash sales are high, cash drops can be used to remove money for security purposes and relocate it to a safe or another secure location (e.g. safe in the office).
Note: A cash drop is different than cash out. Cash out removes cash from the cash management record. Cash drop keeps the cash within the cash management record, but transfers the funds to another location (the house balance).
Cash drops can be undone by selecting the cash drop entry on the drawer and selecting Undo Entry.
No sale is used to open the cash drawer without adding or removing cash. Typically this is used to make changes or count your drawer.
The No Sale button can be found on the order screen. If No Sale Reasons are set up, you may have to select why you are opening the cash drawer each time you select the No Sale button.
Note: Every time a user uses the No Sale button, it is logged in the Sales Exception report for tracking and auditing.
Deposits are a recording tool used to track how much money is being deposited into the bank. There's a lot that can be covered with deposits, so Toast encourages you to read about them in the article Get Started with Cash Deposits.
At the end of a shift, you'll need to close your active or open drawer by counting all the cash in your drawer and entering it into your device. Watch this video or follow the instructions below to close your cash drawer.
How to close a cash drawer.
On your active or open cash drawer, select Close Drawer under End of Shift.
After counting all the physical money in your drawer, enter the number into the Cash Actual field. Please note the following;
If you have the 3.18 Cash Drawers (Full) permission, you will also see the Expected Amount that should be in the drawer.
The 3.17 Cash Drawers (Blind) permission will only allow you to see the Cash Actual field.
You can set a warning if the cash drawer is over or short (see below).
This is only visible to those with 3.18 Cash Drawers (Full) permissions.
Note: With Toast's Toast POS, there is no disclaimer when entering a higher amount than the cash expected.
Enter an optional comment regarding the drawer balance. If the Comment field is left blank, the text will default to describing the balance as over, short, or expected balance. The Count Bills button is an optional helpful tool provided to assist in counting your cash faster. You enter the number of each bill type (1, 5, 10, 20, etc.) that you have and Toast will do the math for you!
After closing one drawer at the end of a shift, you may need to open another for the start of the next shift. To open a new drawer:
Select which drawer you'd like to replace, and select New Drawer. This drawer can be active, open, or closed. Note: If you select New Drawer on an active or closed drawer, the first drawer will be moved to Open and the new drawer will have the same name with "2" after it. For example "Bar (Drawer 2)"
If your Reset Balance Type is automatic, the starting balance will already be set and the drawer will be ready for use. If the Reset Balance Type is manual, you will need to enter the starting balance yourself. Learn more about these settings in this article: Set Up Cash Drawers.
Mistakes happen. If you've entered an incorrect closing cash amount, it can skew overall cash balancing numbers for the day. To update this closing balance:
Find the cash drawer in the Cash Drawer report. In the example below, you can see the drawer's closing cash has a typo and closed with $300,000.
Below the drawer in question, select View.
More details appear below the report with options for this drawer. Select Update Entries.
Add Cash In Entry: Can be used for adding a cash amount that was physically placed in the cash drawer, but not properly tracked in the cash drawer.
Add Cash Out Entry: Can be used for removing a cash amount that was incorrectly tracked to the cash drawer, but the cash was not physically placed into the cash drawer.
In the pop-up window, enter the correct amount for the closeout cash balance. Select Submit. Your balance has been updated!
You can also use the process above to add a manual cash deposit if you forgot to do it at the end of the day. After you select View, you can select Add Deposit and create an entry.
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